Frequently Asked Questions

A)You could send your inquiry directly to us by selecting the chemical you are interested in

B)Call us without hesitation.

C)We are also available online through WhatsApp, Skype, Wechat, etc., shown on the website


A) sending your inquiry with the chemical you are interested in and let us know the quantity you prefer and your destination, we would quote you ASAP.  At same time, you could communicate online for the chemical, and incoterms.

B) Once making agreement, PI or contract will be sent to you by email or online.


We accept payment by wire transfer (T/T), Paypal or Credit card, etc.


Usually we arrange shipment in 3-7 working days for those goods in warehouse after the contract or your payment according to incoterms.

For those goods to be manufactured, we will keep communication with you about the progress once a week, and do our best to catch up with the lead time.


A)Under 5Kgs, Aluminum foil bag/solid, HDPE bottle/liquid

B)We usually packaging the solid with Cardboard barrel, Kraft bag or Woven bag according to the chemical characteristics and customer requirements

C)For liquid chemicals, packaging it with Galvanized barrel, HDPE drum, or IBC tank in 25L, 50L, 200L, or 1000L,  according to the chemical characteristics and customer requirements.

D)The pallet is always available.


The chemicals quality guarantee periods are different according to its characteristic. The period is usually two years.

We guarantee that there are at least 6 months for the chemical quality after reaching in your hand.


Auschemicals Questions