Product Inquiry

Lead time
Products from our standard offer are usually shipped within 2-3 days after payment. Terms of the delivery of custom orders are negotiated individually with the customer.

Shipping
We have contracts with several transport companies worldwide to optimize the costs of delivery to our customers around the world. We are currently shipping our products to over 60 countries all over the world. Since many of our products are classified as hazardous substances and require special transport services (ADR), we cannot offer our customers a flat shipping rate, hence each shipping is priced individually.

Payment
We accept bank transfers (currencies: AUD, USD); money transfers and online payments via PayPal; . PayPal usually adds 4,5% commission, based on the value of the order, including postage.